Only had a couple of problems with UPS. The company I work for periodically hands out rewards for various things. I've gotten a number of them over the years. You get to pick from a list of mostly kinda basic stuff. It's not a huge deal, and I'll usually find something that I wouldn't buy normally, but that might be useful for some reason. The last one was back right after we had that big power outage and one of the items was an electric lantern, so I figured that was a good choice (I think I wrote about the candles I had and the amusing side effect of using them). It shipped, but never arrived. I suppose I should probably have tracked it down, but I was super busy at the time, so I just blew it off. No clue what happened with that, but that's the only item that's just never showed up. I'm not going to lose sleep over a $30 electric lantern though.
The other odd occasion had nothing to do with me directly. I got a notice from UPS that they'd attempted to deliver something, but I wasn't there. Strange, since I wasn't expecting anything (unless it was that missing lantern. Hmmm...). Anyway, I look at the notice and it's got a different address. Same unit number, but different street address. Which means it's in a different condo complex. I figure the delivery person will figure this out tomorrow and find the correct address. Well, next day, there's another notice. Same wrong address, but with a warning like "this is the second attempt; one more and we send it back" attached. Being the nice guy I am, I decide to let UPS know that somehow their drivers are consistently failing to read the four big numbers that are right above my door that should be a huge clue that they're in the wrong place. The call was "interesting" in that apparently, their stock process doesn't allow for this sort of thing. I call and they ask for a delivery number. I give it to them and explain that their driver keeps trying to deliver this to my home, but this is the wrong address. She then wants to know my address and phone number so she can correlate the package to me. I explain again that this isn't going to help, since it's not my name or my address on the package. The driver is trying to drop it off at the wrong location. Finally, this sinks in and she says she'll talk to the driver.
I didn't get another notice the next day, so hopefully whoever that was got their package. I'm still mystified as to how the driver manage to deliver to the wrong place two days in a row. I have to assume it was the same person and he/she just went to where they went yesterday and didn't double check anything. It just seems strange because I know that when I go somewhere and the person I'm meeting isn't there, my first thought is to make sure I'm in the right place. You'd also think that people who's job is to deliver stuff to addresses would become reasonably good at it. I get that this can sometimes be difficult, especially when dealing with multi-unit complexes, but in my complex each block of units has their own street address and each unit has its own number (the numbers don't repeat through the whole complex though, so it should be really really easy to find the right one). The street address number for my block of units is on the side of the balcony right above my door. Literally as you walk up to my door, if you look up you'll see it. You can easily see it driving around the complex, so I'm not sure how a delivery person could miss it, not once, but twice.
Other than that, no complaints.
King Nobby wrote:
More words please