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#1 Feb 15 2011 at 5:32 PM Rating: Decent
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Playing on deep wood and get booted..then the shard list shows no characters...of course I am disturbed a little bit since I have 3 on it...
#2 Feb 15 2011 at 5:34 PM Rating: Decent
3 posts
Same on all servers as far as I can tell
#3 Feb 15 2011 at 5:34 PM Rating: Decent
1 post
Yep, same thing happened to me on Deepwood.
#4 Feb 15 2011 at 5:39 PM Rating: Decent
2 posts
Same, sudden dc and on reconnect no chars. Located shard and it shows no toons, exit and restarting shows same. Shard was Harrow for me, but looking at the activity on shards I'd say a good number of them popped ppl.
#5 Feb 15 2011 at 5:41 PM Rating: Good
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Same happened to me on Dayblind server.My characters on that server dont show up but my 2 on briel server are still there. Official forums down or busy as well.

Edited, Feb 15th 2011 6:43pm by marsupialboy
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#6 Feb 15 2011 at 5:44 PM Rating: Decent
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Yep same here, and the official forums seem to be down.

Edited, Feb 15th 2011 6:45pm by kazRium
#7 Feb 15 2011 at 5:44 PM Rating: Good
Same here. Except i don't remember what shard i was on. 4 characters gone atm. I tried to create a new char on another shard, and it won't let me. Must be open beta lol.
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#8 Feb 15 2011 at 5:55 PM Rating: Decent
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Starting to see down servers showing in the shard list...makes a little more sense now
#9 Feb 15 2011 at 5:57 PM Rating: Good
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Same happened to me on Faeblight
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#10 Feb 15 2011 at 5:58 PM Rating: Decent
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Ouch, west coaster's aren't even home from work yet..going to be a long night : )

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#11 Feb 15 2011 at 6:00 PM Rating: Excellent
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I disconnected and I can't even get to the server list. Bah.
#12 Feb 15 2011 at 6:00 PM Rating: Decent
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ha! now the main site says it's down for "scheduled" maintenance. Guess they didn't have a "Sorry we crashed hard" set up.
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#13 Feb 15 2011 at 6:01 PM Rating: Good
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something happened...the official website's forums are all jammed up right now, cant even get on em, hopefully a fix will come soon, cause i sure need my fix!
#14 Feb 15 2011 at 6:01 PM Rating: Decent
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I cannot even make a character...
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#15 Feb 15 2011 at 6:03 PM Rating: Excellent
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Yeah, this really sucks for everyone who's just now getting into the game.
#16 Feb 15 2011 at 6:11 PM Rating: Good
From twitter:
Quote:
RIFT
Hi everyone! We know that many of you are concerned about the unexpected outage. We're looking into the issues that caused servers to go down and hope to use what we find to make a better launch day! Also, we'd like to reassure you that none of your characters have been deleted -- they are intact and we hope to reunite them with you shortly. We'll be posting updates as things change. Thanks ^Zann
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#17 Feb 15 2011 at 6:13 PM Rating: Decent
8 posts
I can see it now.

QQ SERVERS ARE DOWN QQ WOW IS BETTER QQ EVEN IF THIS IS BETA YOU SHOULD KEEP YOUR SERVERS UP QQ...


yeah I expect that very very soon on the forums... I personaly am just gonna LOL at them and go back to playing whne its up.
#18 Feb 15 2011 at 6:22 PM Rating: Decent
13 posts
I'm overjoyed, to be honest. No, really.

Here's why: Beta 6 was supposed to be their "stress test" right? They didn't even get a hiccup. In the 15 minutes I spent attempting to get in, I saw all but 4 of the servers flashing from high to full population, and the other 4 at medium, and that combined with the obvious server stability issues is a tell-tale sign that there are WAAAAAAAAAY too many people for them to support.

The upside to this is that considering the "stress test" event was the highest populated event to date, then this must be a number of participants that Trion had absolutely no clue was even possible let alone likely. This means way more people got interested than they were expecting, and they were already expecting numbers similar to AoC and WAR, which had very large early participation compared to the "industry standard."

This could go one of two ways, I'll mention the bad first because I'm a very optimistic person and hoping to all the gods that it isn't the way things will end up... result #1 is Trion doesn't have backup servers ready to handle the excess; if this is the case, people will be disappointed that they didn't get on/had to wait and be discouraged (if this was their first beta event) or it could even mean they don't have spare servers ready for release, which would be far worse, in fact VERY bad. Result #2 is that they do have spare servers, they bring them online, and Blizzard cries in the corner at the sheer number of people that are logging into RIFT instead of WoW tonight :)

Let's hope/pray/think happy thoughts for option #2 and rejoice that either way, RIFT got way more notice than anyone ever expected. (and don't worry, the chances of option #1 are slim, and even if they did not have servers ready at the moment, with all the preorder money rolling in they can afford to bring more server systems into the mix)
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#19 Feb 15 2011 at 6:23 PM Rating: Decent
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Quote:
I can see it now.

QQ SERVERS ARE DOWN QQ WOW IS BETTER QQ EVEN IF THIS IS BETA YOU SHOULD KEEP YOUR SERVERS UP QQ...


yeah I expect that very very soon on the forums... I personaly am just gonna LOL at them and go back to playing whne its up.



k? O.o
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#20 Feb 15 2011 at 6:29 PM Rating: Decent
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I had just barely hit level 36 and was having fun pulling Death invasions into the first "main" town in Moonshade Highlands because the trigger mob in each invasion was a big ogre guy with 8k HP even though he wasn't elite except his little minions were all, "HAHA!! We shoot snares! Pew! Pew!" and I was all like, "Okay you lame little bastards, knock it off" and they were all like, "LOL!"

Then the server crashed.

That'll teach 'em.

Also, the outside of Hammerknell Fortress looks pretty snazzy.
#21 Feb 15 2011 at 6:32 PM Rating: Excellent
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Nad, Belmont server, right? When they go back up, I'll make a toon on there - Guardian or Defiant?
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#22 Feb 15 2011 at 6:34 PM Rating: Decent
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Arestia wrote:
Quote:
I can see it now.

QQ SERVERS ARE DOWN QQ WOW IS BETTER QQ EVEN IF THIS IS BETA YOU SHOULD KEEP YOUR SERVERS UP QQ...


yeah I expect that very very soon on the forums... I personaly am just gonna LOL at them and go back to playing whne its up.



k? O.o


Just saying. You know it will happen all the kids coming from wow to test the "Next big thing" They expect perfection from an imperfect world. I personally expected it to go down sometime or anouther it was up longer than I expected to tell the truth.
#23 Feb 15 2011 at 6:36 PM Rating: Decent
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ehlionney wrote:
I'm overjoyed, to be honest. No, really.

Here's why: Beta 6 was supposed to be their "stress test" right? They didn't even get a hiccup. In the 15 minutes I spent attempting to get in, I saw all but 4 of the servers flashing from high to full population, and the other 4 at medium, and that combined with the obvious server stability issues is a tell-tale sign that there are WAAAAAAAAAY too many people for them to support.

The upside to this is that considering the "stress test" event was the highest populated event to date, then this must be a number of participants that Trion had absolutely no clue was even possible let alone likely. This means way more people got interested than they were expecting, and they were already expecting numbers similar to AoC and WAR, which had very large early participation compared to the "industry standard."

This could go one of two ways, I'll mention the bad first because I'm a very optimistic person and hoping to all the gods that it isn't the way things will end up... result #1 is Trion doesn't have backup servers ready to handle the excess; if this is the case, people will be disappointed that they didn't get on/had to wait and be discouraged (if this was their first beta event) or it could even mean they don't have spare servers ready for release, which would be far worse, in fact VERY bad. Result #2 is that they do have spare servers, they bring them online, and Blizzard cries in the corner at the sheer number of people that are logging into RIFT instead of WoW tonight :)

Let's hope/pray/think happy thoughts for option #2 and rejoice that either way, RIFT got way more notice than anyone ever expected. (and don't worry, the chances of option #1 are slim, and even if they did not have servers ready at the moment, with all the preorder money rolling in they can afford to bring more server systems into the mix)


If previous betas have been any indication at all, they'll have this issue sorted long before the weekend rolls around. Some people may well get irate at Trion for not having the servers up 100% of the time during the open beta. Not sure we need folks with such short fuses playing the game in the first place. The people who understand that open betas always have hiccups and ride it out long enough to get some real game time will be largely impressed. How many of those people will actually buy the game is not something I would even guess, but it's a pretty safe bet that Rift will do well at launch.
#24 Feb 15 2011 at 6:36 PM Rating: Excellent
I think Blizzard along with the reverse vampires + Rand Corp. are DDoSing them out of fear of competion.

Smiley: tinfoilhat
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#25 Feb 15 2011 at 6:39 PM Rating: Decent
2 posts
HOW DARE THEY!? I'M A PAYING CUST....oh wait I'm not yet lawl.

Anyway long term, this is a good thing, educates them on the level of interest in Rift which appears mighty high. Glad it breaks now, hopefully this prevents issues on launch day.

For the 45 minutes I got to play, gotta say game is cool. Alot of polish I wasn't expecting, loot all from mobs dead at my feet, tool tips, quest flow, all neato.

Really looking forward to playing more, hopefully before tomorrow :p



#26 Feb 15 2011 at 6:43 PM Rating: Decent
3 posts
The speed at which they responded to the issue through email is a breath of fresh air. Not like SOE. I'm sure they will fix the problem, and be proactive against it happening again.
#27 Feb 15 2011 at 6:44 PM Rating: Decent
3 posts
Ya,.. beta going to have its up and downs.. but with this game being 14 days out from live... I don't know man, just hope its not signs of things to come. One of my big problems with online games is it always seems they put the game live before the little things are fixed.. you know what I mean?.. The server overload is kind of a eye opener because they are the ones who gave out the beta keys.. so they should have a good idea how many people are going to hit the servers.... the game looks great, having fun playing.. but I am keeping my fingers crossed that this was just a hickup and not something thats going to happen a lot when the game goes live.

Edited, Feb 15th 2011 7:46pm by in4sit
#28 Feb 15 2011 at 6:45 PM Rating: Decent
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just bought 2 subs today... how nice?!
=/
#29 Feb 15 2011 at 6:46 PM Rating: Decent
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Kathis wrote:
HOW DARE THEY!? I'M A PAYING CUST....oh wait I'm not yet lawl.

Anyway long term, this is a good thing, educates them on the level of interest in Rift which appears mighty high. Glad it breaks now, hopefully this prevents issues on launch day.

For the 45 minutes I got to play, gotta say game is cool. Alot of polish I wasn't expecting, loot all from mobs dead at my feet, tool tips, quest flow, all neato.

Really looking forward to playing more, hopefully before tomorrow :p


Ya, there were a bunch of interviews with the developers recently and the general theme is that they're so far ahead of where they thought they'd be prior to launch that they're already working on things that they figured would be post-launch projects. And because they're not trying to play catch-up, they've basically got their full team of engineers available to diagnose and resolve issues like the one we're having right now and they're not sacrificing any other aspect of their pre-release workload to do it.
#30 Feb 15 2011 at 6:48 PM Rating: Decent
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in4sit wrote:
Ya,.. beta going to have its up and downs.. but with this game being 14 days out from live... I don't know man, just hope its not signs of things to come. One of my big problems with online games is it always seems they put the game live before the little things are fixed.. you know what I mean?.. The server overload is kind of a eye opener because they are the ones who gave out the beta keys.. so they should have a good idea how many people are going to hit the servers.... the game looks great, having fun playing.. but I am keeping my fingers crossed that this was just a hickup and not something thats going to happen a lot when the game goes live.

Edited, Feb 15th 2011 7:46pm by in4sit


One of the things Trion has excelled at throughout the beta is turning situations like this into an opportunity to show players just how proficient they are at resolving these kinds of issues. They'll encounter a hiccup and people will get all antsy wondering if this is going to indicate long-term problems and then bam...issue resolved. It's been pretty impressive thus far. I don't expect this to be anything they can't resolve in short order.
#31 Feb 15 2011 at 6:50 PM Rating: Decent
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Hopefully this isn't an indicator of what it's going to be like at head start and launch.

Doesn't seem like they were prepared to handle an actual open beta, but we'll see where it goes from here.
#32 Feb 15 2011 at 6:51 PM Rating: Good
3 posts
Exactly. In the few betas for this game I have been involved in, every problem has been addressed, repaired and turned into a positive. Good to see a company treat it's customers like... well customers.
#33 Feb 15 2011 at 6:52 PM Rating: Decent
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The servers exploded.

Hopefully they get it sorted out before headstart... I'm sure they had a lot more people trying to log on than they anticipated... Just hope we don't have a repeat of AoC's launch.
#34 Feb 15 2011 at 6:53 PM Rating: Decent
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KarlHungis wrote:
Hopefully this isn't an indicator of what it's going to be like at head start and launch.

Doesn't seem like they were prepared to handle an actual open beta, but we'll see where it goes from here.


This is what the open beta is for. They've already stress-tested the game elements and now it's about stress testing lobby servers and all the other stuff between your client and the world shards. The game itself is good to go. Now they get to see how all their toys handle funneling hundreds of thousands (dare I suggest...millions?) of players onto their respective shards.
#35 Feb 15 2011 at 6:54 PM Rating: Decent
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As I pointed out earlier, this is actually a good thing as long as they have more servers to handle the overflow; far more interest shown than they expected. And just because Trion gave the beta passes out doesn't mean they were necessarily ready for this; I expect a metric tonne of these people coming in for this open beta just signed up for thier account (which gives an open beta key) today shortly before logging in; the keys are automatically generated by the system, not by live Trion employees saying "Oh, sure this guy seems cool, I think I'll let him in. Here, let me add another check to my handy-dandy list of members." Also, since the key came along with forum accounts, they have no way of predicting what percentage will participate and which are just forum trolls/lurkers.
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#36 Feb 15 2011 at 6:54 PM Rating: Good
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NeoBlackheart wrote:
Arestia wrote:
Quote:
I can see it now.

QQ SERVERS ARE DOWN QQ WOW IS BETTER QQ EVEN IF THIS IS BETA YOU SHOULD KEEP YOUR SERVERS UP QQ...


yeah I expect that very very soon on the forums... I personaly am just gonna LOL at them and go back to playing whne its up.



k? O.o


Just saying. You know it will happen all the kids coming from wow to test the "Next big thing" They expect perfection from an imperfect world. I personally expected it to go down sometime or anouther it was up longer than I expected to tell the truth.


Having an open beta that you can't support doesn't do any one any good. Open beta, despite the name, isn't really for testing as much as showing off the product. So far, not so good.

I've had a lot of fun the previous two betas, so it's not going to change my decision to purchase, but I must admit I am a bit nervous that they're not going to have the correct capacity at launch.

Edited, Feb 15th 2011 7:57pm by KarlHungis
#37 Feb 15 2011 at 6:55 PM Rating: Decent
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One question though... Why the forums as well? I may not be computer literate enough to get this right off the bat. Would they host the forums on the same servers as the Shards? Although, to minimize trolling, shutting down the official servers would be smart...
#38 Feb 15 2011 at 6:55 PM Rating: Good
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ehlionney wrote:
As I pointed out earlier, this is actually a good thing as long as they have more servers to handle the overflow; far more interest shown than they expected. .


Well the obvious question would be: If you have extra servers, why wouldn't you have deployed them already?
#39 Feb 15 2011 at 6:59 PM Rating: Decent
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well the good news is:

1) You aren't the only one it happened to. I would be much more concerned if only my characters disappeared from the login screen and no one elses.

2) It IS Beta, much better that it happens now before it goes live. Gives them over a week to fix the problem.

3) Characters are at least being displayed again on the servers so no lost characters.


But man, what a tease, give us just enough to get us excited and then they pull the plug.
I'm betting a woman was involved in this.

Edited, Feb 15th 2011 8:00pm by Darksea
#40 Feb 15 2011 at 6:59 PM Rating: Good
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Aurelius wrote:
KarlHungis wrote:
Hopefully this isn't an indicator of what it's going to be like at head start and launch.

Doesn't seem like they were prepared to handle an actual open beta, but we'll see where it goes from here.


This is what the open beta is for.


Actually, it's not. Open beta is usually for showing off the finished product.

For whatever reason, they weren't prepared. It doesn't make them bad people, but it's not helping them sell more boxes.
#41 Feb 15 2011 at 7:00 PM Rating: Decent
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Aurelius wrote:
This is what the open beta is for. They've already stress-tested the game elements and now it's about stress testing lobby servers and all the other stuff between your client and the world shards. The game itself is good to go. Now they get to see how all their toys handle funneling hundreds of thousands (dare I suggest...millions?) of players onto their respective shards.


They've stated previously they expected to match and/or beat AoC and WAR which had in the 6-700k range. Expecting those numbers would suggest they built enough beta servers (which are different from live servers, both in maintainence and in operation) to handle them. Watching this underway, I'd say they might have hit around 10% overflow (that depends on how much leeway they allowed themselves, though, but most likely around 10-15%) which could suggest up to 25% more than expected. 25% of 700k? I'm bad at math but I'd say that's a lot, although those are estimates and 25% is what I would consider the drastic top end of those estimates.
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#42 Feb 15 2011 at 7:01 PM Rating: Good
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that was a quick fix if i do say so myself
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#43 Feb 15 2011 at 7:03 PM Rating: Decent
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It didn't behave like a (shard) server problem... it was more like a database server crash. Some people were still playing after others got booted and chars disappeared. I betcha they bought new database server hardware after the last beta and forgot to tune the kernel parameters for it. That'll get ya every time :)
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#44 Feb 15 2011 at 7:03 PM Rating: Decent
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Thank god. I was seriously considering logging into WoW.
#45 Feb 15 2011 at 9:13 PM Rating: Excellent
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Snorre wrote:
Nad, Belmont server, right? When they go back up, I'll make a toon on there - Guardian or Defiant?


Answered on FB!

Sorry I didn't get back in the game tonight, V was on! haha.
#46 Feb 15 2011 at 9:38 PM Rating: Excellent
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Nadenu wrote:
Snorre wrote:
Nad, Belmont server, right? When they go back up, I'll make a toon on there - Guardian or Defiant?


Answered on FB!

Sorry I didn't get back in the game tonight, V was on! haha.


No worries! A friend had me get on Bryiel(?) for a bit - both servers hit full so waiting in the queue to get into Belmont.
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