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#1 Feb 22 2011 at 7:19 PM Rating: Default
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Don't know if I'm not looking hard enough, maybe it's because I'm at work currently. I already have the beta client from beta 7, do I need to download a separate client from Direct2drive which is whom I pre-ordered with?
#2 Feb 22 2011 at 7:23 PM Rating: Decent
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Yes. The beta client will not work for the release. You can download the release client from your retailer or from Trion's site.
#3 Feb 22 2011 at 7:36 PM Rating: Decent
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You need to download from Trion's website don't you (at least for Head Start)

Head Start FAQ

Head start 'homepage'

Edited, Feb 22nd 2011 8:36pm by Danex317
#4 Feb 22 2011 at 8:01 PM Rating: Decent
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And, just to head off any pre-patch panic, at the time I'm typing this you can download and update the patcher, but you cannot yet begin downloading the game client. You'll get error code #2002. Trion has stated that the client will be available for download via the patcher sometime later this evening.
#5 Feb 22 2011 at 8:16 PM Rating: Decent
has it been sometime later this evening yet?

And to get this right: I should go ahead and uninstall and remove beta, and then re-download game from the Head start link above?
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#6 Feb 22 2011 at 8:21 PM Rating: Decent
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Yes Sandimygum.
#7 Feb 22 2011 at 8:32 PM Rating: Excellent
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Quote:
You need to download from Trion's website don't you (at least for Head Start)

Head Start FAQ

Head start 'homepage'


^--- This. Danex beat me to it.


Edited, Feb 22nd 2011 9:33pm by Kaasha

Edited, Feb 22nd 2011 9:34pm by Kaasha
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#8 Feb 22 2011 at 8:59 PM Rating: Default
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Thanks for the responses guys and gals. Much appreciated =D
#9 Feb 22 2011 at 9:02 PM Rating: Decent
Is the #2002 Error normal for when I try to sign in the game?
(just making sure)
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#10 Feb 22 2011 at 9:04 PM Rating: Decent
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Sandinmygum the Stupendous wrote:
Is the #2002 Error normal for when I try to sign in the game?
(just making sure)


I swear to gawd I will...
#11 Feb 22 2011 at 9:06 PM Rating: Decent
Aurelius wrote:
Sandinmygum the Stupendous wrote:
Is the #2002 Error normal for when I try to sign in the game?
(just making sure)


I swear to gawd I will...


lulz
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#12 Feb 22 2011 at 9:24 PM Rating: Decent
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Did anybody else pre-order the digital version from Trion's site, and not get any kind of code? I downloaded the new patcher, but can't log in to download the rest of the game. I had no problems logging into beta.

Edit: You have to be able to log in to dl the game from the patcher. At least, that's how the beta client worked for me.

Edited, Feb 22nd 2011 10:25pm by Teneleven
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#13 Feb 22 2011 at 9:41 PM Rating: Decent
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Teneleven wrote:
Did anybody else pre-order the digital version from Trion's site, and not get any kind of code? I downloaded the new patcher, but can't log in to download the rest of the game. I had no problems logging into beta.

Edit: You have to be able to log in to dl the game from the patcher. At least, that's how the beta client worked for me.

Danex317 wrote:

Trion wrote:
How do I get into Head Start?

Pre-order RIFT! All customers who pre-order RIFT from participating retailers will have access to Head Start. The retailer that you pre-ordered from will provide a code to apply to your Trion Worlds account that grants access to Head Start. If you purchased the game directly from Trion Worlds, the code is automatically applied to your account.

Loathing


Edited, Feb 22nd 2011 9:42pm by Allegory
#14 Feb 22 2011 at 10:11 PM Rating: Default
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You can DL the client patcher right now, but the game itself isn't installing yet. They'll let us know when it's ready (popular guesses put it going active around 1am EST). Trion has been really good about open communication. Keep checking your email.
#15 Feb 22 2011 at 11:27 PM Rating: Decent
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DL has started.
#16 Feb 23 2011 at 12:25 AM Rating: Decent
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Currently updating from steam. 8.32GB

Edit: Got an e-mail from Trion around 12:30am EST with the instructions.

Edited, Feb 23rd 2011 1:29am by VelvetJ
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#17 Feb 23 2011 at 1:22 AM Rating: Default
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Took under an hour to finish the DL . Everything is working great , I even got to watch the opening story which was really cool ! Can't wait now for Thursday !
#18 Feb 23 2011 at 5:12 AM Rating: Decent
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Didn't realize they weren't allowing it yet. I got it now, thanks everyone.
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#19 Feb 23 2011 at 8:06 AM Rating: Default
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hmmm anyone else still getting error code 2002 besides me?

edit: have not received an email from trion either :/

Edited, Feb 23rd 2011 9:07am by Llester
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#20 Feb 23 2011 at 8:39 AM Rating: Default
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Downloaded the patch. Error #2002 Don't have persmission atm lol. I suppose I'll just wait then.
#21 Feb 23 2011 at 8:41 AM Rating: Decent
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The error is because the game isn't live yet. If you went through the 8gb download, you're basically good to go short of last minute patching.
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#22 Feb 23 2011 at 8:50 AM Rating: Default
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That would be good, yet I haven't gone through any download just yet. Just a little patch for the patcher. Unless I have some Ub3r connection that downloaded 8GB in 40 seconds.

EDIT: Maybe steam just get's it early atm?

Edited, Feb 23rd 2011 9:50am by KnivezXIII
#23 Feb 23 2011 at 8:55 AM Rating: Decent
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I downloaded mine through Trion. The patcher itself will need to patch, it seems, but once that's good and it has the little login window and such, one of the buttons should let you fetch it. I forget which.
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#24 Feb 23 2011 at 9:34 AM Rating: Decent
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Mine is downloading fine, have not gotten this 2002 error or whatever. I prepurchased from D2D.
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#25 Feb 23 2011 at 10:53 AM Rating: Decent
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Llester wrote:
hmmm anyone else still getting error code 2002 besides me?

edit: have not received an email from trion either :/

Edited, Feb 23rd 2011 9:07am by Llester


KnivezXIII wrote:
Downloaded the patch. Error #2002 Don't have persmission atm lol. I suppose I'll just wait then.


Just out of curiosity, did you apply your CD key (the retail version) to your Trion account already and possibly set up your payment plan? That's the only thing I can think of because I think you have to log in through the client before you can download the huge game updates. I'm figuring if you don't have your CD key registered to your account, it's going to reject you thinking you didn't buy the game.

Edited, Feb 23rd 2011 11:58am by VelvetJ
#26 Feb 23 2011 at 11:07 AM Rating: Default
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VelvetJ wrote:
Llester wrote:
hmmm anyone else still getting error code 2002 besides me?

edit: have not received an email from trion either :/

Edited, Feb 23rd 2011 9:07am by Llester


KnivezXIII wrote:
Downloaded the patch. Error #2002 Don't have persmission atm lol. I suppose I'll just wait then.


Just out of curiosity, did you apply your CD key (the retail version) to your Trion account already and possibly set up your payment plan? That's the only thing I can think of because I think you have to log in through the client before you can download the huge game updates. I'm figuring if you don't have your CD key registered to your account, it's going to reject you thinking you didn't buy the game.

Edited, Feb 23rd 2011 11:58am by VelvetJ


yeah did that. i messaged trion support, so we'll see.
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#27 Feb 23 2011 at 11:46 AM Rating: Default
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Sandinmygum the Stupendous wrote:
Is the #2002 Error normal for when I try to sign in the game?
(just making sure)

yes. =) I got it too (I am equally impatient) Then you get to the rift loading screen and will get something around the lines of "You can't do that yet" sort of message ;)

Edited, Feb 23rd 2011 11:46am by niobia
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#28 Feb 23 2011 at 4:51 PM Rating: Decent
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You can work around the error message...

My Computer > C: > Program Files (x86) > RIFT Game > rift-live

and it will start the download...i kept getting the message also, i am impatient when it comes to downloads myself
#29 Feb 23 2011 at 6:13 PM Rating: Good
I was able to get it to patch this morning. Said it took 6 hours :o (was at work so it didn't matter).
Guess I'm good for tomorrow!!
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#30 Feb 24 2011 at 12:05 AM Rating: Default
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ive been trying everything, still no go. trion just sent me a form letter with a faq on it in response to my question.

i noticed in the Apply Code area of my Trion account page, it says that a RIFT collector's edition code is applied, effective date appears to be 2/3/2011 so wtf.

Edited, Feb 24th 2011 2:05am by Llester
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#31 Feb 24 2011 at 1:31 AM Rating: Decent
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Llester wrote:
ive been trying everything, still no go. trion just sent me a form letter with a faq on it in response to my question.

i noticed in the Apply Code area of my Trion account page, it says that a RIFT collector's edition code is applied, effective date appears to be 2/3/2011 so wtf.


Did you download the live patcher, or are you trying to use the beta patcher?
#32 Feb 24 2011 at 1:41 AM Rating: Default
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i appreciate the efforts to eliminate the "duh" things that, lets face it, all of us miss sometimes. but no, first thing i did before i DLed the client was uninstall the beta. i've literally followed every single direction several times over.

i haven't tried resetting my pc yet, which for some weird reason seems like a viable solution at this point.
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#33 Feb 24 2011 at 1:58 AM Rating: Default
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Downloaded mine, patched it late Wednesday night and it seems ready to go come 10 AM PST (1 PM EST). All it shows is the shard list empty. Before it was giving me that "you are not authorized to play" error. Now it's all good :)
#34 Feb 24 2011 at 1:59 AM Rating: Default
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i'm hoping it will just sort of go away.
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#35 Feb 24 2011 at 2:12 AM Rating: Decent
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The live patcher has been updated. Might be worth giving it another shot now.
#36 Feb 24 2011 at 2:32 AM Rating: Default
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well doing some research i just discovered that apparently trion sent some sort of email to players telling them that the client update was ready to be downloaded. I never got that, so there's a red flag.i see a call to customer service in my future.
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#37 Feb 24 2011 at 3:59 AM Rating: Default
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Seems they are using the same system with the headstart as they did the beta invites. Some people didn't receive their email until almost beta period ending. Hopefully I get it before the headstart otherwise what's the point of pre-ordering for a headstart if it's says you are un-authorised to download the client.
#38 Feb 24 2011 at 4:27 AM Rating: Default
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i still do not have my email yet but last night after hrs of getting error's i finly restarted my pc re opened rift & everything started dling working fine. not saying it will for you but is worth a shot.
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#39 Feb 24 2011 at 4:38 AM Rating: Default
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Xrayvion wrote:
i still do not have my email yet but last night after hrs of getting error's i finly restarted my pc re opened rift & everything started dling working fine. not saying it will for you but is worth a shot.


Restarted,Reinstalled,Redownloaded the patcher so many times. Restarted my comp so many times aswell. I access my trion account says to manage my collector's edition but I can't even post on the forums.....

Edited, Feb 24th 2011 5:40am by KnivezXIII
#40 Feb 24 2011 at 12:53 PM Rating: Default
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what a surprise. head start is on, and i still cant download the client. bite me trion.

edit: on the phone with a customer service guy now. sounds like he's in a crowded elevator that is underwater. but he seems to maybe sort of have an idea of how to help me. when i originally preordered and set up my subscription plan, trion's account site was so effed up and laggy (probably due to high traffic) that when i went to add my CC, it added it like 5 times.

No big deal, i just picked one and deleted the rest. but apparently it has caused me to have like 5 accounts, according to this guy on the phone....wtf anyway now i have to send them a screenshot of my proof of purchase. kind of a pain. to make matters worse, the guy on the phone said he sent me an email that im supposed to respond to with the screenshot, but naturally i never received that email. so basically, back to square one.

this is about to be not worth the hassle just to play a flavor of the week game.

Edited, Feb 24th 2011 3:47pm by Llester
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