Forum Settings
       
Reply To Thread

trying to connect from different location?Follow

#1 Jul 04 2011 at 9:44 PM Rating: Decent
3 posts
im at a hotel and trying to connect and it keeps telling me to log off and renter my ID and password but when i do it still wont let me on any ideas?
#2 Jul 04 2011 at 9:53 PM Rating: Good
***
3,702 posts
What exactly is it doing?

You enter your username and password, hit the Play button, and then it immediately kicks you out and makes you do it again?

If you wait a while after logging in before selecting a character, eventually your login will time out and it'll make you do it again. It's also possible you've got some kind of wacky port blocking going on in your hotel that's causing this to happen.
____________________________
svlyons wrote:
If random outcomes aren't acceptable to you, then don't play with random people.
#3 Jul 04 2011 at 9:59 PM Rating: Decent
3 posts
it says my external IP address has changed scince i authencated tells me to exit and renter info and i did but it still wont let me in
#4 Jul 04 2011 at 10:01 PM Rating: Decent
3 posts
it ont even let me to the charcter screen
#5 Jul 04 2011 at 11:03 PM Rating: Good
***
3,702 posts
Hmm... that sounds like it's probably the hotel's router doing something strange.

Most likely out of your control I'm afraid Smiley: frown
____________________________
svlyons wrote:
If random outcomes aren't acceptable to you, then don't play with random people.
#6 Jul 05 2011 at 9:19 AM Rating: Decent
**
526 posts
Under the Rift folder there is a file that logs every action the log in took and what error it got back. I think it is a text file call Riftlog.

Try and log in then goto that file and see what error you are getting back. After that I would post a thread on Rift tech forums. It does sound router/firewall related and you might be screwed,
#7 Jul 05 2011 at 11:22 PM Rating: Good
Scholar
Avatar
***
3,149 posts
This is a very well known phenomenon.

There are pages and pages of rage on the rift forums about it.

http://forums.riftgame.com/showthread.php?81668-Your-external-IP-address-has-changed-since-you-Authenticated.

There are some workarounds but not very good ones.

What is happening is that the login server uses different services than the actual game and some routers or 3G connections will route these differently so that Rift thinks you are logging from a different IP to the one you are trying to play from. It may be possible to use a proxy to unify this but I'm not sure that is a universal solution.

Their attitude seems to be that everything is working as intended and no fix required.

I have found that if you keep trying you do get in although it may kick you if you return to the character select. I'm in a hotel now and with the game crashing whenever I port to Meridian I'm not sure its worth going through all this. I'll probably find out this evening.

Edit: Added link

Edited, Jul 6th 2011 2:03am by Cobra101
____________________________
Wherever I go - there I am.
Reply To Thread

Colors Smileys Quote OriginalQuote Checked Help

 

Recent Visitors: 24 All times are in CDT
Anonymous Guests (24)