That email may not be phishing, read on!
Erick "Zann" Adams, Associate Community Manager, posted today that Trion is indeed conducting a player survey. If you get an email from firstname.lastname@example.org it's legit!
Over the next week, some of you will be receiving an email from Trion Worlds asking you to participate in a short survey that will help us get to know you better, and help us understand how we can serve you better as RIFT continues to evolve.
To ensure that we get the best sample possible, we’re going to be sending the survey to a randomly selected group of accounts, so not everyone will receive one, but we did want to give you the heads-up that we are sending out some surveys, and they are legit. The surveys will direct you to QuestionPro (www.questionpro.com) and will not be collecting any information about your account, or any information that could personally identify you. We appreciate your participation.
Be sure to be candid and help Trion make Rift even better! As a "Thank You" for completing this survey, Trion will grant the "Surveyor" prefix for all characters on responding accounts. The title will be granted automatically before June 1st, 2012.